Excellent guide how to manage operations and support team
PagerDuty has created a new site with excellent guide about how to operate / manage / document operations support team.
Tag Archives: operations
Time management for system administrators
Yaniv
November 22, 2014 No Comments on Time management for system administrators
As a DevOps, operations or System managers, we have to cope with many interruptions such as production issues, security issues, patching, deployments and so on.
Managing DevOps using Agile Methodologies
Yaniv
November 22, 2014 No Comments on Managing DevOps using Agile Methodologies
Sources about managing DevOps and operations teams: Scrum for Operations: Just Add DevOps Link: http://theagileadmin.com/2014/09/30/scrum-for-operations-just-add-devops/ List of additional excellent articles about agile and DevOps here: http://theagileadmin.com/tag/scrum4ops/ A good article about how to manage a DevOps team using JIRA, taking into account planned project work and unplanned work such as production issues. Each SaaS service is a project in JIRA High… Read more »